Returns & Exchanges
At Tropeaka, we want you to be completely satisfied with your health journey; if your unopened product isn't a perfect fit, you can return it within 30 days of purchase for a store credit or refund. Please note that due to health and safety regulations, we cannot accept returns on opened or used food and supplement items.
Check Eligibility
Ensure your items are unopened, in their original packaging, and within the 30-day return window from the date of delivery.
Contact Support
Email our customer experience team with your order number and reason for return to receive your Return Authorization Number.
Pack and Ship
Securely pack your items and send them back to our warehouse using a trackable shipping service of your choice.
Receive Resolution
Once our team inspects the returned items, we will process your store credit or refund within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing